1.1. Lacks of the sold items are eliminated immediatelly, low-quality items are replaced, returned in accordance with the Minister of Economy of the Republic of Lithuania 2001. June 29 by order no. 217 “On Approval of the Rules for Return and Exchange of Items” approved by the Rules on Return and Exchange of Items, except in cases when the contract cannot be terminated according to the laws of the Republic of Lithuania (when the contract is for sale of hygiene goods - bedding; : //www.vārtojucentras.lt/istatymas.php? id = 1038, “Peculiarities of Return and Exchange of Non-Food Goods” item 18.). In all cases, the money for the returned goods is transferred only to the payer's bank account.
1.2. To return the item (s) the Customer must do in 14 (fourteen) working days from the date of items delivery to the Customer, informing the Seller by the contact section, indicating the name of the returned goods, order number and reasons for return.
1.3. When the Customer returns the items to the Seller, these rules must be followed:
1.3.1. the returned items must be in the original packaging;
1.3.2. the items must be undamaged by the Customer;
1.3.3. the product must be unused without losing its commercial appearance (undamaged labels, peeled off protective film, etc.) (this item does not apply in the event of the return of a defective product);
1.3.4. the returned product must be in the same complete set as the Customer received it;
1.3.5. when returning the items, it is necessary to show the document of its purchase.
1.4. The Seller has the right not to accept the items returned by the Customer if the Customer does not agree 1.3. the return procedure laid down in the Article
1.5. When returning the received wrong product and / or defective product, the Seller undertakes to take back such items and replace them with similar suitable items.
1.6. If the Seller does not have items suitable for replacement, must be refunded the amount paid for the Customer, excludes the price for delivery.
